Privacy notice
How we use your inquiry.
This notice covers the business inquiry form on credenvoy.com, operated by Michael V. Barsotti LLC, doing business as Credenvoy Provider Services.
Information the form collects
For a general question, we collect your business contact name, email and question. Question text stays in the inquiry database and is omitted from email notifications and confirmations. A service request also includes practice name, state or territory, specialty, provider/location counts, VA participation and requested service. Both inquiry types record consent, a request reference and delivery status. The form does not request patient information, clinical records, identity documents, tax or bank information.
Purpose and service providers
We use general questions to respond to your message. For service requests, we assess service fit, send service and preliminary pricing information and respond in writing. Netlify hosts the website and inquiry database. Resend processes confirmation and internal-notification email. Cloudflare Turnstile processes security verification to limit abuse; its processing may include network and browser information.
Browser storage and security
The inquiry form uses session storage to retain a random submission reference, the inquiry type where applicable and whether that request was recorded, helping prevent duplicate sends after an interruption. Contact details and question text are not stored in session storage. Standard hosting and security logs may include IP addresses and request metadata. This website is not a secure patient or document portal.
Choices and follow-up
Submitting is optional. Use the General question option on the Contact us page to ask about access, correction or deletion of your inquiry information. You do not need to provide practice or service details. We will respond by email and may need to verify the request. Information may be retained where needed for follow-up, recordkeeping or applicable obligations; no automatic deletion period is promised here.
Keep sensitive information out
Business inquiries only. Do not send patient information, medical records, SSNs, full TINs, tax documents, bank details, passwords or identity documents. Separate agreements and approved secure channels are required before any sensitive document handling or service engagement.
This notice describes the inquiry service. It does not certify HIPAA readiness or enable patient-data processing, accounts, uploads, payments or claims.
